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Terms of Service

Version 2026-08-25 · Effective August 25, 2026

1. Acceptance of Terms

AcqFlo is a product of BrackBox Ventures LLC, a Texas limited liability company ("we," "us," or "our"). By accessing or using AcqFlo ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

AcqFlo is a deal pipeline management tool designed for real estate acquisition teams. The Service provides deal tracking, document management, AI-powered data extraction, team collaboration, and analytics features. The Service includes a web application and an Outlook Add-in ("AcqFlo Send to Pipeline") that allows users to submit emails and attachments for deal extraction.

3. User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You may not share your account with others or transfer it to another person

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload malicious code or attempt to compromise our systems
  • Interfere with other users' access to the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any illegal or unauthorized purpose

5. Your Data

You retain ownership of all data you upload to the Service. By using the Service, you grant us a license to store, process, and display your data as necessary to provide the Service. We will handle your data in accordance with our Privacy Policy.

6. Third-Party Integrations

The Service is built on and integrates with third-party service providers, including Supabase (database, authentication, and file storage), Vercel (application hosting), Cloudflare (DNS), Anthropic Claude (AI extraction), Resend (transactional email), Upstash (rate limiting), Sentry (error monitoring), Google Maps (geocoding), Microsoft OneDrive, SharePoint, and Outlook (optional file storage and the AcqFlo Send to Pipeline Add-in), and various U.S. government data APIs. Your use of these integrations is subject to the terms and policies of those providers. We are not responsible for the availability or functionality of third-party services. The Outlook Add-in accesses only the email you explicitly choose to submit and does not scan or index your mailbox.

Economic data shown in the Service is retrieved from the FRED® API and is subject to the FRED® API Terms of Use. This product uses the FRED® API but is not endorsed or certified by the Federal Reserve Bank of St. Louis.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by BrackBox Ventures LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our intellectual property without prior written consent.

8. Fees, Billing, and Cancellation

Paid plans are sold per organization. The price, the billing interval, and any free-trial length are shown on the checkout page before you pay, and payment is processed by Stripe. Where we are required to collect taxes, they are added at checkout.

Your subscription renews automatically. All plans bill monthly. At the end of each monthly billing interval the subscription renews for another month, and the payment method on file is charged the then-current price, until you cancel. Before each renewal, we email the organization's admins a renewal notice showing the amount due and the date of the upcoming charge. We will also email the organization's admins before any price change takes effect; a changed price applies from the next invoice, never mid-cycle.

You can cancel online at any time, in fewer steps than it took to subscribe. Go to Settings, then Billing, then Manage billing, and cancel there. Cancelling stops the next renewal and takes effect at the end of the interval you have already paid for; you keep access until then. We do not require you to call, write, or speak to anyone to cancel, and we will not add steps to the cancellation path.

Free trials require no payment method: we do not collect a card when you sign up. If no payment method is added during the trial, the trial simply ends, nothing is charged, and you choose whether to subscribe. If a payment method is added during the trial, the paid subscription starts automatically when the trial ends, and we email the organization's admins a reminder before that happens.

Fees already paid are non-refundable except where the law requires a refund, or where we agree otherwise in writing. If a charge on your account looks wrong, email help@acqflo.com and we will look into it.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRACKBOX VENTURES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify and hold harmless BrackBox Ventures LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting a notice on the Service or sending you an email. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions about these Terms, please contact us at: help@acqflo.com